Ways to get in touch

Many casinos are mistreating the most valuable thing they have for their customers, care for Canada players is almost nonexistent. But Mr.Bet tries to change the paradigm! We are open to any feedback our clients can input. Moreover our casino tries to build a vast system of different customer service representatives specialized in its own field.

Some employees have much more experience in helping people via email. Most of the gamblers prefer this method too. You can use the contact form to tell us about the problem and attach needed visual or video files in your message. These materials can increase the issue-solving speed drastically.

People who are more accustomed to instant messaging services may find live chat a more attractive option. This way you can communicate with us in real time. We can request contact details like your full name, phone number or address to acknowledge the ownership of the MrBet wallet.

For gamblers living in zones with a poor connection we recommend using our customer service number. You can call us anytime and get a comprehensive guide to solve your problem. For a Canadian residents this support method will not result in additional fees placement.

To summarize all the mentioned above we have 3 ways to contact help:

  • email;
  • phone;
  • online help.

CA gamblers will appreciate how polite and helpful our team can be.

They are on the line 24/7

Mr Bet team members have more than 4 years of real experience. From our perspective, it is necessary for a professional to develop problem-solving skills in the gambling field before starting working with our client base.

They are making guidelines for our lead programmers, web designers based on your feedback. It is impossible to become the number 1 casino in Canada without acknowledging people’s complaints.